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Feedback gevenThis was so disappointing. The floors were dirty, hallways not vacuumed once in 3 days. Saw the same dirty Q-Tip on the floor the entire visit. They don’t tell you when you check in that you have to request room cleaning first thing in the morning for the following day. It took 3 requests before we got towels. They set up a room for 3 guests with 2 towels. Too many beggars asking for money, right outside the hotel as you head into the casino. No security around to make you feel safe at all.
From the reviews, I expected so much more, but with everything, it was hit and miss for my personal liking. Only 2 elevators were working out of the 5. Apparently, the hotel switch elevator companies and the new company are not the best. Our couch in the room had a stain that was ungodly. There was a ripped carpet in the room.The bathroom was amazing. The layout was perfect minus the coffee machine being in there. The casino was very nice. There are a lot of options to play.Here's where it gets tricky. We personally called for room service. We were told it would be after 3 pm. We informed them it was only one bed, and we had taken the linen off so they would know which one. We leave the facility and return back about 5:45. We called again, and the representative said she would have it assigned. 6:40 still no linen. I called again. The representative at the desk said it had We refused service at the 3pm mark and the 5:45 mark. So floor 24 has a room service ghost. It will decline your services you personally call for multiple times. Eventually, you will get linens dropped off at the door for you to put on.Same experience for ordering towels. However, the towels never arrived.On our last day, the water was scorching hot. It was impossible to take a shower. It literally felt like you were burning. There was absolutely no cold water mixing. It was pure fire.Nearby activities: In walking distance to aquarium, children's museum and shopping.
Great in city casino. They have a DJ in part of the casino on weekends. Drinks hard to get and weak. It is better to bring in a drink from outside if you like having something while you play.
This has great potential. Good location construction is going on. So eventually I think this can be legit casino. I liked the spacious on the floor. The slots was kinda everywhere. It needs better placement. Friendly staff nice and cool inside. Great views and walking distance to alot of food and shops. Parking could be better. But overall great!
Nice place to go have fun and gamble a little. I guess it's being expanded because more game rooms were added. The service is kind of hard being that the ladies and gents have too many other places to take care of and too much running around trying to have everyone satisfied with service. All in all, I give the casino a 10 out of 10.Safety: About safety, everyone is in their own business. There's guys that park the cars, but I don't think that would qualify as security guards, but inside the casino there is security guards.Walkability: We were staying at a nearby hotel, and the walk itself was maybe 6 or 7 minutes....is better to walk because you enjoy the view.Food drinks: Now they have food there, though I haven't been to the restaurant because I usually get hot dogs, great taste too.