Mcdonald's - New Port Richey

I have taken food for my man and it was busy, but kai was amazing! They helped everyone as fast and as friendly as possible. kai updated the customers in terms of waiting times and what they were waiting for. Sometimes it's the little things that make a normal experience and make it great!

The dinge could run much better in this situation, several times they have screwed our unsweetened tee as sweet tee, along with forget about my order during the inside. I went in to pick up a good food order, and I had to remind the staff twice in over 25 minutes about my order. Once we got our food, it was normal.

The employees need more training, how to make and serve a coffee. different sizes come automatically with a certain amount of cream and sugar. but the hired do not know that because I got a black ice cream and was told that I must say explicitly whether I want cream and sugar and how much of everyone. every time I order an ice cream, it is different. I have one yesterday and it had a French vanilla taste when I asked for a regular ice cream and didn't explain a taste. When I came in and asked why I said they had no liquid sugar and they used the French vanilla flavor as sweet substance. the owners of this facility must require their manager to train the employees better. I'm under the impression that no one of the employees knows how to make an ice-cream because everyone I get is different.

In the morning and in the early afternoon they are one of the best and eat is always on point and fresh, I come home and my french are still hot! the night shift is just the complete opposite of being handled carelessly from missing sandwiches to eating and moss of the personal look as if they hate to work there or something and everyone is always on their handy while waiting for my eating in the window.

This store is absolutely filthy. Nuggets and other food scraps on the floor, no tables have been wiped down, and garbage left on tables. Half of the order kiosks were either non responsive or missing the card reader. I tried scanning my app to earn points for my order and every time it showed me a error message. With the absolute filth and the non responsive kiosk, this location will not be getting my money.