Papa Johns Pizza - New Smyrna Beach

Love love loved the Oreo and Chicken Parmesan Papa Bites

The manager on duty, I think her name Emily was extremely helpful and gave me a great deal on the pizzas I ordered. Over all amazing customer service. 10 out of 10 would definitely recommend

Very efficient and one of the busiest national pizza chains in the area which says something about their food and service.

Honestly, this is the best restaurant experience I've ever had. I ordered what I thought was a large cheese thin crust pizza well-done, but when it arrived, it was an original crust. Since I only enjoy crispy pizza, I called to explain the situation. The staff member I spoke to checked my order and realized I had made a mistake. Without hesitation, she said, "No problem, I'll send you out the pizza exactly how you like it." I was truly impressed by how quickly and willingly they addressed an issue that was clearly on my end—or possibly my phone’s. The customer service here is exemplary and sets a standard for how all restaurants should operate. Everyone on the team embodies kindness and professionalism. Many people could learn a lot from this place.

I ordered the new Italian and meatball Papadia, and they were delicious—very pizza-like and full of flavor! I may have mentioned the pizza aspect twice! The Italian Papadia had all the flavors I love in an Italian-style pizza. I'm saving the meatball Papadia for tonight's storm, along with a small bottle of Fireball. I'm sure it will taste amazing as well!