Venus Place - New Westminster

Incredibly bad service and delivery. Outrageous prices and delivery charges.

I've ordered from them many times trying different things each time. The food is always amazing. Their delivery is fast and friendly. You need to try them. Just one time and you will be hooked. Prices are low for the huge portions. I usually have 2-3 meals from one entre. Unfortunately they have teamed up with door dash instead of having delivery. Won't give my credit card out and door dash charges more for food then if ordered directly.

Been here a few times and always enjoyed it. It does get busy here so you may have to wait for a table sometimes and it can be loud at times with all the people but in general I have always enjoyed my time here. They have the usual pub food and beers that most other places have in a good atmosphere.

Call Center delivery system terrible. U.S. based I guess it was so impersonal and... "ja Mam, No Mam" and that will be $69 for 2 med. Pizza! (No free delivery as in the past and 15% gratuity automatically added) Pizza subcooked when it arrived and there is no way to talk to someone in Venus. We always try to support local usures, but no more Venus.

I've had food from River's Reach before and it's always been pretty good. That was my first delivery experience, so maybe it was a one-off. Do you know how a restaurant will put your food in a plastic bag, then tie at the top to keep it upright? My food was placed in a paper bag on his side in a plastic bag that was then tied up. My food was delivered to me and handed over to me. Things are fancy and have created a hole in the paper bag. Everything was very scary and soggy. The delivery person was loud in my apartment building where I prefer to use inner voices to not disturb my neighbors or to pay attention to me. He also kept in my house (I had only opened the door a tear) and made comments on the things he saw in my apartment. It was unpleasant. The food is not so great either. Not really a great experience and I don't want to order again.