Go Noodle - New York

Horrible place, they refused to make my order. I used Seamless, and the restaurant decided they didn’t want to fulfill the order and cancelled it — but waited 30 minutes before doing so, holding me hostage on Seamless in the meantime

While this place does many things right, I find it a little confusing to review as there are several aspects that are not up to par in my opinion. However, they are impressively fast and efficient, and I believe their pricing is fair for the quality of service provided. This is particularly noteworthy in today's environment where one often has to compromise on one thing to get another.On my first visit, I ordered shrimp rice and chicken fried dumplings, and it took less than 10 minutes for my order to arrive. The bill was under $20, which was reasonable. The food looked presentable, and I could see the cashier making dumplings or wontons while I was there, indicating that they are likely made in-house with care.However, the food itself was lacking in flavor in my opinion, although it may be intentionally low in sodium and healthy. It seems to cater to the taste preferences of the residents of the Upper East Side/Sutton Place area who prefer flavorless restaurants. The green peas in the fried rice were hard and dry, and the shrimp seemed slightly undercooked.Despite the negatives, I like the restaurant and plan to give it another try, being more specific about my preferences for the fried rice. They have a condiment table with sauces, chili paste/oil, and other condiments based on individual preferences. I am hopeful that my experience will improve during my next visit.

I wish I could give this restaurant negative stars. I ate here a few time as I work around the corner. I once ordered some food and found a hair that was not mine in the food. when I went back one lady was really nice about it and refunded me my money but started to yell at her workers because they knew they were obviously in the wrong. when I returned today they had hair nets on but thag did not protect my food as they were wearing the hair nets half leaving much of their hair out. when I came back to return the food I was met with a very rude worker. the same man who must have gotten hair into my food last time came and said that this isn't my first time and that they never have anyone complain about their food. As I have family who work in the food industry, seeing no care with mistakes like this is annoying since these things are very preventable. I did not come in asking for a refund or a remake, just simply letting them know what happened then they gave me my money back. Food safety is way more important than a little 8 dollars but there was no ownership or even apology for my experience. please do not eat here. the food does not even taste good(when they aren't leaving their DNA in it).

Found a piece of METAL in my wonton soup. The restaurant did not even apologize when I called. I had to argue for a refund. Appalling.

Place is really good, just have to order right because some dishes are much better than others. looking at complaints, people have issues with service. the people are really nice and helpful so judging by that i’m guessing some reviewers just got unlucky.