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Feedback gevenI have been going to Pret for 2.5years and normally really like it but found a piece of cardboard in my soup recently so I don’t think I can go back any time soon…
Thought staff could have better customer service. Manager staff could use better training on hospitality. Food was fine and tasted as good as other locations.
I went to a location 70th Street and York. The sandwiches used to be the
Throughout our time through Europe and America, this was the one reoccurring cafe that we used as our base for good food. Nutritious and easy, perhaps if they opened branches in Australia would they be popular, though I know that I’d be going there all the time. Definitely the handiest food option and healthiest. The atmosphere is wholesome and the insides always spacious and bright. Many, many selections available for everyone. Great place.
Very rude staff. I asked for an iced regular chai latte . Iced referring the temperature, and regular referring the size as indicated on the menu. They served up a hot chai latte. Mistakes happen but when I asked if they could pour it on ice, the lady got really rude and basically yelled “you asked for regular”. I clarified regular was the size, since the menu lists regular as the size. She then just handed me a cup of ice for me to take my latte elsewhere and pour it over the ice. I asked her if they could pour it since they have a counter and a sink, so I don’t spill this hot latte everywhere and she said “you can do it”. It turned into a debate just to have them use their sink and pour my latte on ice. Don’t come here, the sant ambroeus across the street is much nicer. My mom told me she 's also had bad experiences with the cashier and stopped coming.