Tropical Smoothie Cafe - Newalla

Service is horrible here, be prepared to wait 20-30 mins for online orders and they will never be right. I've given them so many chances because even the wrong ordered food tends to be good, but they need to hire competent employees. A 2 star was being nice.

Ordered food to go. Minor issue with smoothie bowl. One of the girl’s (could have been manager) was extremely helpful and went above and beyond to get my order right.Vegetarian options: They can modify most menu items to make them vegetarian

The girl who took our order was super friendly and amazing. Her customer service really made my day!

The experience overall was good the service was great, however, I ordered a detox island green and when I tell you it was tart…also the sunrise, sunset I ordered was unsatisfactory. This was the first bad smoothie I’ve ever had with you guys. It was like the fruit was all tart and nothing was in season. I’m sure this was just one of those days.

Leslie is the best! Her personality is EXCELLENT! She made sure that I knew the perks of taking the survey and downloaded the app to get free drinks/food. I’ve been going there for years and she was the only one that ever told me about their rewards program!! Leslie, you are the reason the I drive extra miles to get my smoothie! You are awesome! I highly recommend.