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Feedback gevenAfter a long flight and flight cancellation, we found ourselves staying overnight at the Doubletree Inn by Hilton Hotels Newark Airport. Hungry and exhausted, we decided to dine at their restaurant, Bistro 128. The atmosphere was pleasant, but the food was just okay, with the exception of the overcooked and dried up asparagus that was inedible. The prices were surprisingly high, with a $5 charge for a 16-ounce bottle of water. Despite the slow service, the servers were friendly, which was appreciated after such a stressful day at the airport.
The food was okay, but the service was slow. The ambiance was nice, but the tables and floors were disgustingly filthy. There was ketchup on the floor under our table, food and sauces stuck to the table base, crumbs and salt from previous guests, and smeared avocado on my placemat. The utensils needed to be replaced. The floors around the booths and tables were also dirty. This restaurant has potential, but desperately needs a deep cleaning.
This restaurant review was terrible. I spent $22 on an omelette and coffee, which was a complete disappointment. The coffee tasted like the cheap coffee you get on an airplane, and they didn't even offer fresh milk or alternatives like almond milk - just chemical creamers. The omelette was dry, rubbery, and didn't even come with a side dish. To make matters worse, there was no sit-down service - you had to order at the bar.
Your typical Airport hotel restaurant. In general, the food was bland and expensive. The Calamari appetizer looked like onion rings and was awful. Got a chicken Caesar salad, it was good but not over the top. Service was okay but confusing who is your actual server, they definitely didn 't work to hard. Normally a restaurant like this would get a 4 from me, not amazing but I have had worse hotel restaurants. The Starbucks Lite gets a Zero. All three mornings I came down, between 8 and 10am, the service was atrocious. All three mornings they where out of all breakfast sandwiches. Only one time they even had a bagel. I got it with cream cheese, or more the essence of cream cheese. Drip coffee tasted old, and cooler then a normal cup of coffee is, at 8am. Went with Lattes the next two mornings.
Restaurant is terrible and grossly overpriced. Avoid it no matter how hungry you are. Better you order door dash or Uber eats takeout in the area.