Lanelay Hall And - Newbridge on Wye

A beautiful hotel BUT spa day is massively overpriced. Only an indoor/outdoor pool and a small Sunna. Also not enough sun beds. Considering I paid £145 I did expect there to be enough beds. Facial was just ok, had much better, also wasn’t asked if it was ok that 2 friends had a facial in the same room which I felt was bizarre as we are not a couple. Food was ok but 1 meal had to be sent back as the egg was massively undercooked. Portions very small. No slippers for spa which made walking on the wet tiles a bit worrying. Changing area was disappointing. None of the shower gel/shampoo pumps worked or were empty. Only 1 hairdryer and no straighteners as I would expect in an upmarket spa. Having visited quite a few spas over the years. Its disappointing that this ranked at the bottom even though the price was high end

We visited Lanelay Hall for a spa day for my husband’s birthday. What a beautiful hotel, tucked away in Pontyclun. There was plenty of parking and although within a residential area, was quiet and tranquil. We were greeted by friendly staff immediately who checked us in and led us to our brunch before going to the spa for our treatments. The spa booking came as a whole package with lunch, treatment and facilities included. The food was lovely and it was very clear that our dietary needs were taken care of. My husband is quite fussy so requested a vegan breakfast with a lot of items removed but they replaced items to make sure we weren’t left hungry. The spa was great. So clean and quiet. Beautiful indoor pool and a very special outdoor area which we were able to make the most of in the good weather. Treatments were excellent and again, we were taken great care of during our entire visit. We were able to order drinks in the spa and they were brought to us by the pool. It was just a special experience and I will definitely be booking again in future.

Came to the spa for a quick one night get away with my girlfriend, staff were very welcoming and helpful, could not find any faults what so ever, the room was stunning and the spa was the cherry on top, don’t think I have a choice but to come back again, especially if I want to keep my girlfriend happy.; Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Romantic

Brilliant. Clean, relaxing treatments and great food. A must visit! Rooms: 5 Service: 5 Location: 5

Absolutely gorgeous hotel. Rooms: 5 Service: 5 Location: 5