El Torero - Newcastle upon Tyne

We had a fantastic experience at this restaurant! The food and wine were delicious, and the service was top-notch, all at a reasonable price. We were in search of something different, and this Spanish restaurant caught our attention. My wife had never dined at a Spanish restaurant before, and she was thoroughly impressed!

The restaurant is terrible with dreadful customer service. The staff showed no interest from the moment we walked in until we left.

I have been a customer of this business for many years and have always enjoyed the food. Tonight was no different, but the service on this occasion was non existent. The member of staff who served us has the appearance of a child who had just dropped his ice cream. After the food came to the table we were ignored completely, not once did he check on us even though the restaurant was virtually empty. After finishing our tapas we thought that we'd have coffee and a dessert, but we gave up waiting for service, I went to the bar and paid the bill, needless to say I didn't leave a tip.

The restaurant was very quiet, being Monday, but the food was excellent. The tapas deal for 3 dishes was very good value. Service pleasant and efficient. We had 9 tapas between the three of us and they were all very good. The house white was good too. Really enjoyed it.

Some dishes great, some not good. A huge place not many seated when we went but service was quite slow, waited about 15 minutes for our drink! Food came soon after ordering though. Prawns, chicken in Sherry cream sauce aubergine with honey were lovely, rice dish, calamari potatoes bravas were overcooked dry.