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Feedback gevenWe went for a quiet Saturday pint and checked about hour at 5 o'clock. we had a prise stella and a quiet conversation next to the pass. regular here and always very respectful. had another half pint just before the departure to wait a good 15 minutes and then be told by the manager, were thrown out because I 'd 'has too much 'and they 't like the art and wise how the dinge ran. under an hour there and not moved, this came as an surprise. worse is that she spoke to my family member in third person: "It looks like her friend had a lot to do, but she 're in order' and 'we need to be even more rigorous in these days'. very shocked by this behavior, especially by senior employees. we politely left without fuss, but to treat how that was quite disgusting, especially just nipple for a quick pint on a Saturday afternoon. tables around us arranged mountains of drinks to be filled with a smile, but two young boys sitting by themselves were so drunk without complaining of customers or a warning that there was a problem at all. if they have a valid declaration or at least an apology. they needed the seats or we were loud, rude or drunk. not of whom we were. in times like these, they would think they need that. hard disappointed by the fairly openly discriminatory service of the staff.
Rude management staff, manager need training in customer service. personal data remained unattended.
The workers should be trained to accept when they are sober, the people they serve may have had a drink, my wife had a good laugh with family and friends, said to go, drink away from her and company said they could not have another drink until they released the spatialities. will we never go back to the bay horse?
Extremely rude manager and young female employees. customer details remained unattended while the person she took went for tape massive data protection violation! customer toilets had not been checked since (9am it was now 12) and the service manager had not checked them at all after the not signed sheet. I also observed his rudeness with customers and missing Kovid rules. he needs training in customer service
Would NOT recommend. Got the be the rudest staff I’ve ever came across, especially the so called ‘managers’. Their excuse for being power hungry is that they are enforcing covid rules when they’re not they are just stroking their ego, me and my friends got kicked out after 1 round of drinks and food as they claimed they thought we had ‘had enough’ STILL waiting for a refund from the second round I ordered and did not receive. After reading all the other reviews it’s good to see it’s not just us and people clearly hold the same opinion, If your trying to have a good night with friends please do not go here as the miserable staff will totally ruin your night. Will never ever return.
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