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Feedback gevenI just wanted a cup of tea to enjoy, but it's frustrating that many big coffee chains don't properly train their staff on how to make tea. It shouldn't be half milk and half tea. Even if you ask for just a splash of milk, you'll end up with a deluge like Niagara Falls.
I received fast service at this restaurant, but it became clear why once I tasted my drink. On a quiet Sunday evening, I ordered a cappuccino and a hot chocolate, but was disappointed to find that both were only lukewarm. The coffee was weak in flavor and the chocolate was just okay. I do not plan on coming back to this restaurant.
I used to frequent the previous establishment in the ticket hall before it was taken over by Espresso. Unfortunately, Espresso does not display prices on most of their items, charges exorbitant prices, and serves sandwiches that are mostly filled with the edges and little else inside. As a result, I stopped going there. However, Petit Pret has now opened a store in the same location where the prices are reasonable and not overly expensive. The food is fresh and of good quality, and I can even have soya milk with my decaf coffee. The staff at Petit Pret are friendly and welcoming, unlike the staff at Espresso. All products at Petit Pret are clearly labeled with prices, making it easy for customers to know what they are buying. I appreciate having a more transparent and fair option available at the station, thanks to Pret. They have upheld their reputation for reasonable prices and good quality food. Well done!