Wahaca - Newham

We have previously enjoyed eating here and last night thought we would treat ourselves. The food was good but our waiter was surly. We are not demanding people and ordered a set menu and a couple of drinks each but it really felt like he had better things to do. At the end of the meal we decided to pay via the QR code on the table. A ‘discretionary’ tip had been automatically added to our bill. In the circumstances we would have preferred not to pay this but it seems the only way to avoid it would have been to confront the waiter himself. It’s not cheap eating out these days so you do expect friendly service to make it special. I know service staff work hard in sometimes challenging situations. However this experience left a bad taste in the mouth and has put us off visiting Wahaca again.

If you have to go to Stratford then be sure to visit Wahaca. The food is surprisingly good for a chain but, more amazingly, the service is wonderful our waiter, Mugurel, was an absolute delight, as was the maitre d’ who welcomed us!

The worse experience that I had in a long time. We order vegetarian nachos for £8 and they had almost nothing in it. A few sauces and like 8 beans in the whole plate. No cheese or other things on the top and very little nachos which are incredibly cheap. We ordered an apple juice for my 5 year old and they turn up with some sort of fizzy appetiser that she wouldn’t drink. I ask for proper apple juice, they gave us one with cucumber and other things in it and insisted it was only apple, like if people wouldn’t be able to taste other flavours. Bad service, bad food, inconsiderate staff… definitely never going back and you should avoided too!

Wahaca Stratford A big thank you to Huni and all at Wahaca Stratford for making our visit this week so successful. We ordered mescalitas to drink before the meal and then sparkling water to accompany it. To eat, we asked for pork pibil tacos and chicken avocado tacos, a sweet potato taquito and a crab tostada. Nothing was any less than excellent. The pibil, in particular, was better than in many a restaurant in Mexico. But it was the people that made it extra special. What a great crew.

Upon arrival, we were greeted warmly. Paolo provided excellent service - he was friendly and knowledgeable. The food selection was fantastic and all of it was delicious without fail. The quality was consistent throughout. The prices were very reasonable.