Swiss Chalet - Newmarket

Bathroom was missing toilet paper, hand soap and had a one week old bathroom checklist. I was disgusted! Asked to speak to the manager and informed him but that doesn’t change the fact that this location did not concern themselves with a clean and healthy washroom. Glad I had my own tissue and hand sanitizer. I suspect that washroom had been like that for a week!

Put in a preorder at 5:30pm for pick up at 630pm. 2 sandwich combos and half chicken combo. I still had to stand and wait until 7pm. What's the deal?!Update: food was cold, wife got food poisoning. Thanks for the fantastic experience. I wish I could give zero stars

Ordered online, drove 20 mins to pick up, was stoked for the festive specials. Showed up and the place was closed when I arrived at 7:50pm. Tried all doors with no luck. Usually supportive of the Swiss, but this is a terrible set up and BIG time let down. Wouldn’t order online from here again.

The food is as you would expect good and fresh, the service is a bit slow lately but maybe that's due to covid. The atmosphere is like a standard Swiss Chalet, they keep it consistent throughout their franchise.

We have dined at this location several times and each time has been great. Tonight our server was Leslie and he seated us right away, and took care of our requests...our experience with him was outstanding!! Thank you Leslie!!