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Feedback gevenMy experience at this sushi bar was incredibly disappointing. I came with my mother and my friend to eat sushi but we were handed the lunch menu and none of the rolls had descriptions so when we asked for one with descriptions, our server seemed awfully peeved. She snatched the menus out of my mom's hand and returned with ONE dinner menu, with the descriptions. We asked for two more and our server turned and I could see she rolled her eyes as she walked away. She returned with the menus and we began to look at the menu, she comes back not 3 minutes later and asked if we were ready to order. We told her we weren't and not ONCE did she ask if she could help us out with the menu, or if we had questions. NOT AT ALL. This occurred three times. We finally get the sushi and it was alright, hence the two stars. My friend and I enjoyed our food, but my mom ordered their Manhattan roll and the sushi did not have even HALF of the eel sauce and she did complain about it, but the server kept talking over her and explaining that they take prettier photo of the food but they do not make the food like that. My mom was flustered and told them that she did not want hers anymore and that she had lost her appetite. Again, our server just kept talking over her and just huffed when mom dismissed her. So ungodly upset.
Service was phenomenal. Always had a drink refill waiting for me, and had such an attentive server. Food was delicious, but my hibachi filet was severely undercooked. We got the edamame, hibachi filet with fried rice, and hibachi scallops and filet with fried rice. Would definitely recommend, but make sure your meat is throughly cooked.
Went on a cute date with my boyfriend. Place was cute and service was great. The food proportions are HUGE!!! We both took home Togo boxes and wasn't sure if our food would fit inside. We thought we ate a lot but turned out we didn't.... Lol! The only problem I had was that the veggies tasted a little odd, but the mushrooms were so good!!
My son and I used to go to this place often. The last few times we have been there it's been off. My son orders the same thing every time he goes there. Hibachi chicken and steak. They forgot the chicken so they said we can cook some in the back and bring it out. I said ok that's fine but then when the bill came they charged me for it claiming they gave him a full steak at the hibachi table which was untrue. The lady argued with me and was very rude. I also gave an additional tip and didn't notice they added 18% gratuity just for 2 people. We will never go back there again. The food was awful as well not the same as it used to be and there was a funky smell at the table. Very disappointing to say the least.
Went for a birthday celebration. Large party (22 people) so imagine my surprise that they only had 2 chefs and one waiter working. While I'm fully cognizant that Covid has created staffing challenges, the reservation was made with enough notice and if it was going to be a challenge the party should have been notified. Staff seemed totally overwhelmed and we were hesitant to ask for anything because it seemed as if we were a bother. Habachi is supposed to be fun. SMH! Drinks took a while and I along with another diner ended up going to the bar to grab our drinks from the bartender because our waiter was running around by himself. Manager stopped by briefly to tell us that 15 of us at one table had to eat first because with only 2 chefs, one was working with our group and the other was taking care of other patrons. . So, we got started and the other part of our group had to wait almost 30 minutes before their food got started. Food quality was good and portions generous but if I were to go back, I'd recommend no large gatherings. .