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Feedback gevenOur evening was absolutely fantastic before we went there. We order fish, drinks and a couple of alcohol cocktails. So, Final bill make us surprised, manager make a double price for everything, he say that price is changed just right now. With absolutely serious and aggressive face... spent a half n hour in a stupid discussion and get so sad about Indian restaurants. Food was terrible as well.
We went to have a lunch and we ordered a grilled fish with garlic and butter sauce and it was a great disappointment .It wasn't nice at all . It tasted like fish from the tin with tomato souse in it .I left that restaurant feeling hungry and disappointed .Friend of mine has ordered fish and chips and it was good for him .He likes it .But my food was not good at all...waste of money
I recently visited Fish Hoek for the second time and was once again impressed by the cool breeze from the ocean that I could enjoy without the need for a fan. The food at this restaurant is absolutely amazing. On my previous visit, I tried the 'aloo gobi' and despite it being quite spicy for me, I loved the taste and managed to finish it all. This time, I decided to order the Chicken Masala, a dish commonly known in the West, and was pleasantly surprised by how different and delicious it was compared to any other c.masala I have tried before. The chef prepared it mild as I had requested, and I savored every bite, pairing it with rice and chapatti. I highly recommend this restaurant to anyone looking to try Indian cuisine.
I am not sure if Mr. Nair, the General Manager of the hotel, will address this review, but out of frustration, I feel compelled to share my disappointing experience. My family and I drove from Pune to Kovalam and checked in at the hotel through Make My Trip on the evening of 6.5.16. The check-in process was smooth, but our dinner at the hotel restaurant was terrible and the service was extremely poor. The bill was incorrect and overall, the experience lacked professionalism. Upon returning to our room (226), we discovered that the key did not work. We were mockingly told by a housekeeping boy that the door was not meant to be locked, despite there being no indication or prior communication about this. After waiting for over 2 hours, I had to raise my voice and express my frustration in order to get the door opened. I have suggestions for improvement for Mr. Nair if he is willing to listen. I manage hotels in Pune, which are larger than this one, and while we face problems, we always strive to resolve them professionally without making a joke of our guests. The photos of the rooms are misleading as the actual rooms are much older than depicted.
The restaurant was clean and well-maintained, with a friendly staff who created special dishes just for you. The chef was highly skilled and the food was delicious. I thoroughly enjoyed my dining experience there!
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