Burger King - Norcross

I did the app order. And they gave me the burger like this. They always take this opportunity to give something they can't give to people sitting inside the store. And this is not the first time.

The impossible burger was very tasty. It wasn?t greasy or heavy. Bread was nicely toasted and when you got to the bite of the sandwich with the lettuce, pickles, onions and the sauce it gave a nice burst of flavor fulfillment. Location has a couple entry points, which makes it easy to get in and out during busy times. The customer service was average at the drive through box. It was better at the window. Greeted with a smile and a pleasant goodbye.

This location is always terrible. I don't know why I go there. Not worth my time to try to get this fixed. Also, they put cheese on the (RAW) Whopper when we told them no cheese. See picture.

I went there on 24 Janaury 2022 and it was horrible. No drive through. So I went inside to place my order and it was evident that there is no manager or supervisor at this place. A bunch of guys with horrible customer service skills, no uniforms, pants below the waist just disgusting. There was only one young man working the one dispatching the food he was cordial and professional. Got home with the sandwich an it was disgusting you could tell it was something made on the rush. The restaurant was dirty, the soda machine was dirty, so I didn't even get the drinks. I regreat going there to eat. Corporate need to take a look at this facility. If there was a -5 stars that's what I would grade this place.

Went through the drive through and the customer service was great. The gentleman at the drive through was very kind. And the food was hot! Great for late night.