Burger King - Norfolk

Once again I've never been disappointed with how sorry customer services went to drive through order the Southwest that's supposed to be a special for $5 got to the window and they told me it's $9.21 I tell them that's not what I wanted and the young lady caught a major attitude I've been in this business for 35 years and it is progressively getting worse I will be contacting corporate

Very clean. Staff was excellent. Diet Coke taste was off. Jr whopper meal was ok for the price. Everything on the menu is expensive.

I said I wanted two large #4 with Coke, they put smalls when I said large, then when I asked at the window, they said they didn 't hear me say large. Your employees need to listen. After they charged me for Large, they continued to ask You said Large right? You said Large right? What is with your employees??

I don?t think they have ever gotten our order right sometimes it?s the order itself. Sometimes the wrong amount of change. Impressive how we have come to expect something wrong every time and it?s become a running joke.

Asked were onions rings are ready available, I was told yes they are. I had such a long wait I asked the cashier was I waiting on onion rings and of course she said yes. I told her that I didn't want them pulled right out of the grease, really greasy, that's why I asked in advance. I asked for a refund and 3 workers gave me ugly looks, reluctantly gave me a refund and refused to give me a receipt. Sure won't visit there anymore and stop lying to your customers.