Zaxby's Chicken Fingers Buffalo Wings

Food took quite a while to get done and I was in the drive

Pretty disappointing! I went through the drive thou at 10pm I was literally the only person in line the guy at the speak told me to wait like 3 times finally he got my order. When I got to the window he told me to pull up when there was nobody behind me, he told me all they were waiting for was fries ten min later finally came after they brought the foot they forgot to upsize my fries. There wasn’t really much fries in there. Finally after they brought out my food they did even season them. I felt A little disappointed.

Used to go here just about once a week, sometimes twice. Service was awesome. Last two visits have been way less than ideal. About 3-1/2 weeks ago, I went in was greeted by the guy manning the register. Was the only person in line. Guy turned around and started doing other stuff. I waited for about 5 minutes, no one said anything. I left.Yesterday, decided to try again. Walked in, no one in line, lady at the register gave a loud welcome to Zaxby 's . I stood at the register, she turned to get something and then a Zaxby ';s employee on my side of the counter told the lady running the register she had to pay for her fried pickles/fries, not sure which. The lady behind the counter started taking her order, when I was waiting in line before her. That 's customer service for you. I left, wont be back.

I ordered using the mobile app. When I got my food the bag was closed up tightly in a knot so I couldn't open it. I went home only to find that the fries were hard crispy. Dark orange color. They were burnt. Then my Texas toast was stale and hard as a brick. It couldn’t be chewed. Lastly the traditional wings I ordered had feathers all in them. I was so disappointed because I love Zaxbys. I don't have a lot of money to know I wasted it on a bad meal makes me never want to eat at Zaxbys ever again for fear it will happen all over again.

Food was really good and correct. Good and happy employees.Wheelchair accessibility: Right at the front door. But was blocked by a driver picking up food. Could not use the ramp.