Chick-fil-a - North Bethesda

My entire meal was cold and my chicken was undercooked. Unacceptable. I don’t know who the night shift manager is but this should be inspected properly before handing food to people.

I paid extra to add cheese to the two sandwiches in my order. They made the one sandwich as ordered and left the cheese off of the other one. I was still charged for it. I let the store know when they asked for feedback, and they didn't seem to care.

I was mistaken, and called Chick-fil-A for an ice cream cake for my dear sister’s baby shower because she was soon to have a baby girl Chick-fil-A did not have the available ice cream cakes I desired, but he was very nice and researched where I could get a sweet., delicious ice cream cake. Can you forward me after asking his informative Kahlig I wanted. I still have gotten a cake from Dairy Queen and so with that information I feel satisfied in this Chick-fil-A’s customer service. I wished him a good day.

Ordered 2 kids meals an a #2. It cost $26. Took it to my car, just to realize they didn't give me the kids drinks. The meal is $7...so I paid $14 for 10 nuggets a fruit cup and a small fry.

The assistant director his name is Andy R. Was extremely rude. They messed up on my order and we need it redone, he proceed to instead of refunding me, insult me as to why I don’t just get 12 counts+ so he doesn’t need to refund. Then proceed to say “you’re going to ask to refund for couple of dollars and cents?” Yes, I will and it’s so rude of you to constantly badger me after I answer yes to the refund. Are you going to pay the difference? Incredible rude. He then didn’t even ask for the original bag back he just reached offered and snatched it from me. Extremely rude director, will be putting complain in.