Shell Club - North Geelong

I was trying to decide between a dish from their special $15 menu or the $36 seafood platter. I asked a staff member about the size of the $15 meal, and she assured me it was quite large, consisting of two 10cm discs. I then inquired about the size of the $36 seafood platter and was told it was huge, unless I was extremely hungry. Based on that information, I chose to order the pork belly instead of the seafood. To my surprise, it turned out to be even smaller than a child's portion.

I was trying to decide between a dish from their $15 special menu or the $36 seafood platter. I asked the staff how substantial the $15 "booze bauch" meal was, and they assured me that it was quite large, featuring two 10cm discs. When I inquired about the size of the $36 seafood platter, I was told it was huge, unless I was extremely hungry. Based on this information, I chose the pork belly instead of the seafood. When my meal arrived, I was shocked to find that it was even smaller than a child's portion. There were two pieces of pork belly, each measuring 10cm in diameter, but they were only 0.5cm thick! I asked to return the dish and expressed my willingness to upgrade to the seafood platter since the pork was far too small. However, the staff member informed me that I couldn't return it and would still have to pay for the dish, even if I wanted to switch to something else. The level of customer service was appalling! They seemed more concerned with keeping the $5 than maintaining a satisfied customer. I never asked for a free meal; I just wanted something reasonable after a long day at work. Unfortunately, after this experience, we will not be returning to this establishment anytime soon.

The Shell Club is fantastic! The food is seriously delicious, and the service is excellent. Kids even get a free sunset! The only thing that could make it better is a children's playground to complete the experience.

Yummy. good cheap eating, we went there for parmy night on Monday I had the her and my wife had the atlantis mmm was delicious, the sticky date pudding is more like a cake, but was ok where else they can go and get 2 yummy net and 2 big desserts for less than $50