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Feedback gevenNothing about this place is endearing besides the prices. Locals are obnoxious and strange. Toilets are filthy and the locks on the doors aren’t right. Bar queuing system doesn’t work, so you can stand there, even when not busy, for 5 minutes. It’s really not a pleasant experience
Pretty poor really.......I live locally and unusually I have taken meals at this wetherspoons.......bland, small portions is how to describe it. The bar staff show little or no I test in the clientele. The real ales are pretty limited but the food is particularly bad. Unfriendly atmosphere, I didn't enjoy my experience. I don't understand why the Letchworth spoons is not good. The Stevenage and the Royston spoons seem to be much better with much more choice of ales and food that doesn't look like it's been made from an airfix kit. Pretty poor Tim. Please try and retrieve this place
Second visit in recent times specifically for fish and chips on a Friday. Again, no fish. Also no small gammon steak, so three out of four meals requested, not available, and not particularly busy. Also only one of the coffee machines not working, and this one spewing out a sort of grey yucky hot chocolate. To cap it all, a large picture on the wall with totally broken smashed glass, as if this is acceptable . Seems the management of this place don’t really care.
I visited on Saturday morning to have breakfast, it was fairly busy so expected a slightly longer wait than usual. What I didn 't expect was to wait over half an hour for cold inedible food. When a complaint was made to a staff member he simply offered to take it back to the kitchen and warm ut up for me I said that that wasn 't acceptable and asked for a fresh breakfast to which I had to wait ages for a manager to come over who explained that if I did that I would have to wait another 30 lins as they were too busy. In the end I had no choice but to accept a refund and leave. How hard is it to produce a plate of food that is more than slightly warm? Stone cold baked beans, barely warm hash browns and sausages that were tepid at best. Add to that eggs that were cooked to a consistency of hard rubber I eat at wetherspoons a lot and luckily this is my first very bad experience,let 's hope it was a one off
By the time I got round to trying this Wetherspoons I was already feeling sorry for the residents of Britains first every Garden City, due to the very limited decent drinking opportunities in the town centre. And by the time I left I was virtually in despair for them. This is a very poor ‘spoons. Firstly it’s a very boring furniture store conversion with virtually no architectural features of any merit, and although the walls have some very interesting black and white historical photos of the development of the Garden City, it’s not enough to lift the decore above snooze level. Secondly, despite having a decent bank of eight real ale hand pumps, the available ale options for my visit were disappointing indeed. The pub chains permanent boring brown bitters dominated taking up five of them with Abbott and Ruddles doubled up alongside the Doombar and with one unused this left two alternatives in the shape of Bath Ales Gem and Brightside Brewing Grafters Honest bitter. I went for the Gem on the grounds that it was the only one that wasn’t a brown bitter and it really wasn’t good and I should really have returned it. However, granted that my visit was at a not particularly busy early afternoon time, there was only one person actually serving behind the bar and they had quite a tenuous grip on who was next of the people waiting to be served, and I just couldn’t be bothered to try.