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Feedback gevenThey take a long time to serve the food, about an hour. Food: 1 Service: 1 Atmosphere: 1
That was the best burrito I've had for some time now. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Everything I've eaten from here has been amazing! Service: Take out Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Rice and Beans, Steak, Smothered Burrito
I was pretty disappointed in my order. Paid a bit of money didn't receive what I ordered. I work in food understand how it all needs to work, especially when it comes to satisfying those whom are keeping you in business (the customers, your clients their guests). I wish I could give them a better review. I know how reviews devastate companies. However, it is best for others to know what to watch for when ordering delivery through them as well as Grub Hub, My review is not the only review of them not fulfilling their end of the order. So customers, be aware. They also cancelled a few items as if it was their prerogative to do so. I was not told what items, nor given an opportunity, nor chance to change my items or even change to a different restaurant that could provide me with my full order of what my husband I specifically desired to have. Never received a courtesy phone call for the changes they themselves made still got charged. Be careful when you order delivery from here. The Customer service, through delivery is not spot on is in need of improvement. Not suggesting that they can't improve. However, suggesting that they need to work on customer satisfaction checking twice when they send out a delivery. (It is not up to the restaurant to change a customers order with out first approval) Reaching out is key for the customers sake to improve on your customer base. Unfortunately, this was not a good experience I may not return as a customer. I do wish the best for every business do hope that the business reads strongly takes in considerations of the less then satisfying reviews always seeks to improve. (Please note that this was a delivery from them through Grub Hub, though it was still through them) La Tormenta Restaurant may do better at in house service should consider cancelling their delivery option or work towards improvement on orders made through delivery. Even if it is delivered by Grub Hub, it still represents your business as a whole quality there of.
Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 3 Atmosphere: 5 Recommended dishes: Rice and Beans, Tacos De Carne Asada, Chile Verde Parking space Plenty of parking Parking options Free parking lot