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Feedback gevenThe cake is the masterpiece of the day. so delicious!. I will definitely order again. my niece soon comes out of paris and I am sure she will also like it
What a great first time! the free bundled cake they give them is not mini cupcake size, it is almost like two full-grain cupcakes joined together! how awesome it is! I have the pumpkin season, so delish! and the malls are so beautiful even if they give them something free. definet want my final places of them
HORRIBLE SERVICE. I called to make an order over the phone and spoke with someone who did not pay attention to detail. Seemed very distracted while I was giving my order and I could already tell she had an attitude. She obviously made a mistake with the type of cake I called to order but to add insult to injury. This supervisor told me she sent a text of the order detail in which I NEVER received. Then told me she opened up the cake when my boyfriend came to pick it up to make sure it was the right cake. In which was a lie. No remorse. Not one bit of apologetic. She said there is nothing she can do about it. No offer of a refund or a replacement cake, nothing! I would never go back to this location.
These cakes are super delicious!! The flavors are yummy and definitely not dry. They are also super cute and great for a light dessert. Perfect for a party or a birthday gift! My favorite flavors are red velvet and chocolate!!
The only reason for the 2 stars is for the quality of the product which is really good. Other than that we called earlier to place one specific order and we were told several times we can’t place the order over the phone that once we arrive the cake will take minutes to be ready. Again we were told the same several times just to find out once we arrives that the drizzle frosty takes about 1 hr to be ready. You can have the best products but without employees to know the product and the value of it you can’t get nowhere. My experience at similar stores like the one in Pembroke Pines is totally different every time I call.