Dunkin' - North Port

This is the worst Dunkin' I've ever been to. They mess up my order every single time. I ordered a coffee and a variety of Munchkins, but I didn't receive what I asked for. As for my plain toasted bagel, they gave me one slathered in cream cheese instead.

If I could give zero stars, I absolutely would. This is by far the slowest and most incompetent Dunkin' Donuts I have ever been to. Even with just three people in line, it takes about 15 minutes for each person to be served. When it's finally their turn to order, the staff says, "I'll be with you in a moment," only to leave customers waiting for another eight or nine minutes before returning to the counter. And this is not even during the morning rush, so I don’t understand how they can be so overwhelmed at any time of day. No matter when you visit, you end up waiting 15 minutes just to be told they are out of what you wanted. It’s such a waste of time and space. Do yourself a favor and go elsewhere!

I would give them zero stars if I could! I've ordered the breakfast sandwich several times, and after the first experience, I started requesting it to be roasted extra dark. I even reported the issue to the delivery service's headquarters because I felt it was necessary.

Terrible. my online order, took my money, app said my order was fulfilled. manager yelled at me when I came to the drive that I should know that the load was closed and coming back tomorrow for my coffee. no refund, no apologies. a print sign on the thru running gear and the window. the whole experience was unrealistic.

It comes as no surprise to me as to how many poor reviews people have left for this location. Not only is the line HORRENDOUS every single day, this location can hardly get our order right. We come to this location as frequent customers but that will soon be coming to an end. I order the same drink every time, a strawberry dragon fruit refresher with green tea (light green tea) and a bagel with cream cheese. When receiving my order via drive thru, the drink that was handed to me was absolutely watered down and there was NO cream cheese on my bagel. I pull around front to go inside to have my order corrected, which the staff proceeded to look at me like I had 5 heads. A young girl had the audacity to say well when I make my refreshers I always add tons of flavor with a snarky attitude. The lady at the register took my bagel, placed it on the counter where money is handled and proceeded to walk to the back. Thinking that she was correcting my order with a new bagel, she comes back to the front with a plastic knife and tries to smear a giant glob of cream cheese on my now already cold bagel. She copped an attitude, angrily crumpled the bagel in the bag and scoffed I guess you 're getting a new bagel . Not only is the customer service so poor, they NEVER have the most popular items in stock. How are you going to advertise a product and not have a back supply knowing it is one of the most if not THE most popular item on the menu. I have been trying to order a pumpkin spice muffin for I don 't know how long now to which I have given up on at this point. This may have been a long review, but everything is true. Today I ordered a hot chocolate which was handed to me with liquid dripping off the side of the cup with no napkins. This store location is in serious need of either new management or new/more staff.