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Feedback gevenBecause I'm a member here, I really want to like the restaurants, but every time we go, we always feel disappointed. the menu sounds great, but it is a bit expensive for what they get for a local club. it is not just eating, though. in the last months we were already a few times in the waterview restaurant and the staff is very free, they older people who take the orders a bit on the rude side and is not very helpful at all. the bar employees do not seem to know what they do and the coffee is always cold. the menu in marble cafe below is boring, but should be updated soon, so I think we will wait and see how that is.
Despite these issues, my 450g T-bone steak was cooked nicely, though it had a bit too much gristle for the premium price. The serving of chips was generous and the mushroom sauce had many genuine mushroom pieces, which was delicious. However, a side salad would have been a nice addition, and the option of sweet potato chips listed on the menu would have been appreciated. Prices have increased and though members receive a 10% discount on displayed prices, the ClevaQ system does not recognize this. Overall, the dining experience was enjoyable, but improvements are needed in terms of pricing and the ClevaQ system before it can be more convenient than ordering at the cash register.
Don't eat when you like to eat fried food. I had a steak-sand that was absolutely bland, tasteless and soggy...YUK!
This restaurant has a typical club bistro atmosphere. The food is good to very good, as you would expect from a higher-end club. The staff at the bistro is excellent! It's a lovely place to gather, with a nice view from the windows, but don't expect any exceptional culinary experiences.
We have been celebrating family events at House of Tong for years, but after our experience last Sunday, we will not be returning. We had a reservation for 12 people for my mother's 98th birthday, but despite arriving early, we were told we would have to wait over an hour. Despite our reservation being visible on their list, we were told that our table had been given to other customers who arrived earlier. It seems that making a reservation only guarantees a table if the restaurant is not busy. After being met with indifference from three different staff members, we were simply crossed off the booking sheet without any apology or expression of regret. If possible, I would give House of Tong zero stars.