Toby's North Shore - North Vancouver

Stopped in here for dinner tonight. Burger and Kilkenny were both awesome and the waitress was on the mark.

Caught a quiet night so I just sat up at the bar. Laurie the bar tender had a great personality. Great customer service. Food was great and the food came out nice and hot Had a spicy chicken swiss burger with a Caesar salad.

We have been here twice and both times have quite enjoyed the food. It’s very reasonably priced and good value for money. Particularly great food for a chain restaurant. Service has been very good both times with us being looked after but not feeling like we’ve been badgered too much by wait staff.

There was no communication about the menu. It would be helpful if we were informed if a dish is discontinued instead of leaving us wondering if it is still coming.

My partner and I, along with two other couples, have been regulars at Tobys since it opened in this location. We have dined here both together and separately, about twelve times in the past few months. Unfortunately, we have found the menu to be very limited, with few options for those with celiac disease. We were disappointed to discover that they have removed their gluten-free fries, which we preferred over the regular ones. The lack of pizza and the fried chicken sandwich that had to be sent back due to being overcooked and tough, were further letdowns. The French onion soup was tasteless, and the battered French fries did not appeal to our group. Even the bacon was overcooked to the point where it flew off the plate with a touch. While we understand the price increase, it seems like we may have to start looking for another dining spot. The wait staff, who are long-time employees, continue to provide excellent service, but unfortunately, the food being served does not meet our expectations.