Horse And Jockey - North Warwickshire

Visiting friends who live locally. They had not visited since it had been taken over. What a beautiful pub….. the lounge was so comfortable. The dining area looked amazing. There is a sports bar area which looked very cosy and comfortable. The toilets were superb. Clean beyond words.(ladies will understand this comment When we visit again we will definitely come for Sunday lunch. We have found a gem!,,, thank you

Only been open a week..! Food was tasty, served hot, with accompaniments. Atmosphere very friendly, staff polite and do everything to make sure your stay is enjoyable. Dog friendly, Would definitely come again..!

Recently under new management, the restaurant is stunning. The staff is delightful, and the atmosphere is cozy, a big improvement from past reviews. I can't wait to return for lunch.

Fantastic service today for Mother’s Day, staff were helpful, polite, busy but very accommodating. Food was lovely too, very happy with the all round experience, well done to you all

Dear owner, I recommend implementing either of these suggestions: A) Play music for customers who are placed on hold, or B) Provide customer service training for your staff. I highly suggest choosing the latter option. When a customer calls to reserve a table for Mother's Day, they do not want to hear a staff member in the background expressing frustration and questioning why they've waited until the last minute. It is not the responsibility of your team to question our timing as a family. Due to this experience, we will not be dining at your restaurant now or in the future.