Ashlyns Farm Shop - North Weald Bassett

I have eaten in the restaurant numerous times and have really enjoyed every meal. However today I was very disappointed with the response I was given from the restaurant manager who I feel was extremely unprofessional! My dad who had the battered fish with a green salad found a piece of stringy plastic in his salad which he had to remove from his mouth so I called a waitress over and showed her it, she then informed the manager who then came over and asked what the problem was so I showed her the piece of plastic, on picking up the said piece she informed me that it was definitely not from the kitchen said sorry and walked off !! I left the restaurant feeling that she had implied that we had planted it !!! The professional response would of been to ask my dad if he was ok as he had actually gone to eat it and then say she would show it to the head chef and at least remove the cost of the salad as a form of curtsy!! Definitely not going back to say the least !!!

Popped in for lunch today with my daughter,son in law and granddaughter. We were greeted by very friendly staff and were seated very quickly. Our waitress (I wish I'd asked her name) was absolutely lovely. Extremely friendly and made us all feel very welcome. I asked if they had a little biscuit for my granddaughter as it was her 1st bday today and bless her she went and got a little tub of ice cream and popped a biscuit in and lit a candle and sang Happy Birthday to her. It absolutely made our day. I thanked her afterwards as her kindness really made a huge difference to us all. We will definitely be back.

Great place for live edge wood behind ashlyns farm shop

Most of the food here is so very good, sometimes the fresh veg can look a bit wilted. The food in the cafe/restaurant used to be wonderfully filling, mostly, good for you, and we'll served. Today we had a rude waitress who slammed our food and drink down on the table each time. Not so good.

I only go for the shop and it's got some cool items but it's a little pricey!