Afro Spice Chophouse - North York

0 stars: I wish they would improve their customer service so their business can actually grow. It is so sad because this establish gives the Nigerian food industry in Toronto a terrible image due to their non existent customer service. Piece of advice if anyone even cares enough to look at these reviews, FIX UP your customer service, because it is the fore front and the core of your business! Stop being rude to customers!!! In addition to that, it will better suite your staff in the long run to take some customer service training because this establishment lacks embarrassingly in that regard. I would share my experience but it is no different from the multiple other reviews complaining about the lady with the short hair and her attitude. I would add however for context that I was served extremely dry chicken with my Jollof rice, very tiny pieces that I could barely bite into cause it was extremely hard, not regular afrospice hard, extremely hard. the chicken lacked taste, moisture, flavour, it felt like it was days old and again EXTREMELY HARD. I was able to get replacements but that was not before going back and forth with a younger staff and another grown man coming out to tell me do you know we sell hard chicken here what??? I wish I took pictures of the chicken they tried to justify LOL. I said to myself no way they are trying to get defensive on some horrible quality food as an establishment. Not only is your customer service terrible, you are also willing to serve your customers horrible quality food?? 0 stars! You been in the same cubicle for years, perhaps consider a different approach to customer service and actually provide quality food, food people can vouch for at all times and you might actually scale your business. A caring but never ever patronizing customer <3

The food is actually pretty good and so is the price BUTTT the service ??? I never seen anything like it in 27 years of living lol it was terrible we’ll leave it at

Bad customer service. They are so rude. Bad attitude. The girl who answered the food luck common sense. They are giving Nigerian bad name in the African food industry.

Lovely 9ja meals. Mostly takeout. (You'll have to pay extra to dine in)

She was rude to a customer again before me,this was a sad experience