Breeze - Northumberland

We had a wonderful experience with our one-year-old at this fantastic cafe. The two ladies working there were very friendly, attentive to our son, and gladly offered their recommendations for cake. We enjoyed our coffee and cakes very much. The gift selection was great, and we would definitely recommend this place to anyone visiting Wooler. We will definitely be returning in the spring.

I have been here previously on holidays. I'm still impressed. I had lemon sponge and latte. Absolutely lovely. Friendly staff, nice atmosphere. Also sell lots of nice nick nacks.

Like life, coffee shops are complex. I 'm on Wooler about once a year and always pop into Breeze. Let 's get the negatives out of the way first. The lady serving looked as if she was in bad form. I asked what the difference was between a regular and large cappuccino. It seemed as if I had asked her to do 10 press-ups, judging by the look on her face and body language. I think I would have moved the 3 feet to show the difference between a cup and a mug but a concise but gruff explanation followed. I found a table which had a few crumbs on it. This is where the sheer professionalism kicked in. My new friend simply took her hand and swept them off. A classy move with deft wrist action. The coffee came and was delivered with minimalist aplomb. No conversation, no eye contact, no engagement. Now, I wasn 't expecting her life story and an explanation of how such a sour face got a job in hospitality but some recognition of fellow humanity would have been nice. In mitigation, we all have bad days and we don 't know the back story. The ladies were chatting nicely in the kitchen, it would just have been nice to share in their social largesse. There were good points. The coffee was good and the scones (fruit) in my case were excellent. The other younger lady who was serving was much more sociable and my neighbouring table experienced her more charming attention. In short, a bit more focussed customer service would have been nice. It was near the end of the day and my friend seemed pleased to put the 'coffee area closed ' sign up.

We were staying in the area for a week and popped into this lovely cafe a couple of times for lunch. The fact that, after our first visit we returned speaks for itself. The staff were very pleasant and friendly. The food was extremely tasty and I think the fact that it takes a while to come shows it’s being freshly prepared to order, a bonus in my mind. Whilst waiting there are lots of lovely gifts, jewellery etc to look at in the shop section. We also bought some of their lovely cakes to take away and have with a cuppa later.

I can't recommend Breeze enough, great home cooked fresh food Claire who served us was lovely as was her Mum who worked there too. Its obviously a family business means a lot to them so the care attention was second to none. If its a meal or just a cup of tea you fancy you'll feel just as welcome, oh after you're done have a look around the shop I bought an amazing hand decorated cheese board done by a local artist, it takes pride of place in my kitchen, whats not to like .