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Feedback gevenSO RUDE WE WILL NEVER GO AGAIN ABSOLUTELY NO MANNERS WHAT'S WRONG WITH PEOPLE IF ITS THEIR BUSINESS TRAINING IN PEOPLE SKILLS IS REQUIRED
Rude staff. Two ladies sat chatting at one of the tables as I walked in. I said hello and both chose to ignore my greeting. No one was in the shop or tearoom. The eldest of the ladies got up and started busying herself tidying stock. I stood at the counter to purchase tray bakes on offer. They both again chose to ignore me! What a shame as Ford is beautiful
Called in after a visit to Northumberland. Was my husbands birthday and we fancied a cake and cuppa. The cafe is dog friendly so we went inside. Not quite sure who or what had upset the hosts but whilst they weren’t rude to us specifically, we witnessed the lady in particular being short and curt with guests, particularly one lady who politely asked if they had forgotten about their order (which they clearly had! No apology forthcoming, just a short response to say they would bring it straight out. The hot chocolate was nice, the cappuccino a bit tasteless. With customer service as it was, we probably wouldn’t return which is a shame as Ford itself is a lovely, quaint village worth visiting.
Ford is an amazing village that we always make a point to visit whenever we are in Northumberland. This time, we stopped in for a drink at The Village Shop and were extremely impressed with the high-quality products they offer. We will definitely be coming back again in the future.
During our 3-day break, we booked a bed and breakfast at short notice and we're so glad we did. The accommodation, although small, was faultless. Jennifer and Graham were perfect hosts, the room was very clean, and the breakfast was fantastic. The bed and breakfast is located in the picturesque and peaceful small estate of Ford, which was perfect for our stay. It was ideally situated for visiting the sights of the Northumberland/Scottish border towns both on the coast and inland. We highly recommend it for a nice, relaxing holiday break. Thank you Jennifer and Graham, we will definitely be returning.