Long John Hill Fish - Norwich

Great plaice to go. Lovely food and flapjack was amazing. Staff polite and would go back. Buzzing system used for queuing was really impressive too

Staff are so slow it’s unreal. Genuinely painful and infuriating to watch. Never seen so many 5 people behind a fryer turn out so little food. The food is good, but the slow service is going to stop me returning. I have been quite a few times and always the same. I’ve given up hoping they would speed up. Making people wait outside 15 mins just for some chips every time!

The service was excellent, but we ended up waiting for over 15 minutes for an order that was promised in 10 minutes. When we got home, we realized that the curry sauce was missing and the chips and fish were oily and unappealing. We have been dining at this restaurant for around 40 years, so this experience was a letdown. Not sure what happened tonight, but hopefully they can address the issues.

Waited 30 mins in cold after ordering Mel 1cod 2sauages 1chips. No apology for wait . Obviously with all orders online plus walk in orders obviously can’t cope. If I hadn’t asked after 25 mins waiting I’m convinced I’d still been waiting for my meal.

I ordered food for myself and three friends from Long John Hill Fish Bar last Thursday night and it was really delicious... Highlights for me were the haddock and home made tartare sauce. Very high quality. Antonia