Applebee's Grill - Oak Creek

I ordered take out yesterday and walked over to pick it up 10 minutes later from the motel la Quinta. I showed my order number and that I paid for it online, and the manager came out and said he could not find the order...so I showed it to him on my phone and about 7 minutes later the food came out. I had tipped 15 percent and brought the food back to my room. When I went to eat it like four minutes after picking it up, the crispy shrimp was soggy and completely cold, the fries were extremely cold and hard, inedible. The three cheese penne pasta and chicken I ordered was lukewarm, barely any cheese and very dry. The only thing I could eat was the artichoke dip and chips. I was so disgusted and tired and sore I decided to call about it in the morning. When I called around 11:30 today and spoke with a male manager, I told him what had happened,csaid I would just like the food replaced and I didn't want to leave a bad review. Instead of Taking responsibility for it and offering to rectify the situation, he asked sarcastically why I didn't call last night. Startled, I admit I was a bit defensive, I told him I was really disgusted and tired, and being disabled was not going to walk back when I so much pain last night. I decided to deal with it the next morning and go to sleep. He continued to give me attitude so I asked if he would prefer a bad review instead of being a decent manager, and he said yes. So here you go sir, thanks for the horrible birthday dinner. I will never go back to Applebee's again!

Went there on February 14th sat at the table for 30 minutes and no one came to our table so told the hostess that we are just leaving not good at

Nice place, great food, a bar and TV 's hung up to watch your favorite sports. My wife and I got the two for meals which includes either an appetizer or two house salads we got the salads. Also a delicious juicy hamburger the meal that has a chicken breast shrimp and mashed potatoes.

Cellular service was great! Was not informed of the Applebees yogurt and pizza. Sad face

Our server Faith was kind and very helpful tonight. ?