Freshii - Oakville

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Freshii Chicken Wrap, Freshii Salad Bowl Parking space: Plenty of parking

My partner and I went in and ordered two bowls. About the customer service and the bug I saw right by the food. I saw that the store now has a new menu which is fine. What I don’t think is fine is the employees not helping as they should. As someone who deals with customers on a regular basis and when things change you need to reintroduce and explain the changes. Your employee did not. I got barley any information. I’m disappointed in the customer service I received. When it came to the food bowl, the amount I got in the two bowls was ridiculous. I’m sorry but for the price you pay it should be more than what I received. When it comes to the bug issue, I have pictures to proof it. I was disgusted as it was right by the food that was being put in my bowl. I will be adding an attachment of the bug as it is definitely not a fly! I’m a regular customer when it comes to freshii. As I do love the food. But I am very disappointed and disgusted by this. Meal type: Lunch Food: 1 Service: 1 Atmosphere: 1

Absolute best customer service! They're always the Kindest and make me feel welcomed! This location has become a weekly tradition! Food: 5 Service: 5 Atmosphere: 5

We had a delivery from that freshii location just today and we offered that food to our toddler as well. My bad that I didn't taste myself the egg I gave to my toddler... the egg was spoiled! The cherry tomatoes were smelly and rotten too. We are now monitoring potential food poisoning and will go to emergency if it gets serious. If anything happens with my baby, I'll be in touch with the food poisoning control and get this location inspected. Service: Delivery Food: 1 Service: 1

Great food and atmosphere.. Good customer service Food: 5 Service: 4 Atmosphere: 5