Slyce Bistro - Ocala

We have been long time patrons of Slyce in fact, we stop in weekly and have since they opened sadly, that will no longer be the case. Why? Recently the once excellent service has gone from mediocre to downright bad. The last straw was when our server literally removed all the condiments, handed us a check, boxed up the pizza (which we were STILL EATING) and removed the plates...literally as my husband was putting a bit in his mouth! We didn't even get an opportunity to drink our refill. Apparently a shift change was taking place...whatever the reason, this once excellent little bistro is suffering from bad service. Oh, lest you think it was due to being overly busy...only 3 tables were in use. Worst of all, when I mentioned the problem to staff via FB, my messages were simply removed. Fortunately there are other options available but it is a shame as we have been long term, very regular clients.

So, the owners of Slyce apparently saw the negative review and reached out to make contact and follow-up. As long term patrons, we are happy to encounter small business owners that take pride in their establishment. Hopefully the problems with service will be resolved soon as it is a delightful little establishment.

I am part owner in Slyce. While there was a misunderstanding with this patron's coupon, the following is a copy of my response when she brought this to my attention:

Terrible and they would nt honor a get my perks coupon, bad business. Must not care about new customers