El Pollo Loco - Oceanside

I was very impressed with Elizabeth’s customer service. It was my first time going to El Pollo Loco and she was very accommodating. She explained the items on the menu and had a pleasant demeanor. When she wasn’t taking care of customers she kept busy wiping down tables and keeping the facility tidy.

Here's why the salad I ordered was the best!! There is actual lettuce in it and not filled with lettuce spines. It was so good that I ordered the tostado to take home for dinner! The shrimp done to perfection just enough to taste it!

The chicken here is ok. My chicken tostada salad with black beans is always great. The tortilla soup was the worst!! The broth tasted like water. If I was still at the location. I would get my money back. ??????

The customer service was good, The restaurant is neat and clean, We received our food quickly and our order was correct. We tried the birria quesadilla and taco. They were are a hard pass for me.

Lunch crew is always amazing here and I never had a problem with them. The night team is bad, they always forget my sauces or give me the wrong ones. Even food is sometimes almost cold. Lunch crew 5 stars.