Baskin-robbins - Odenton

For the second time in a row, I've left the drive-through line because it wasn't moving at all. The last time I was served here, they were out of several common flavors, and the time before that, I was handed a ridiculously small cone. An ice cream cone is supposed to bring happiness, but this location only serves misery. Skip this place and go elsewhere for your ice cream.

They had flies on the donuts. The customer service is mediocre. Walked in and stood and no one said anything, including the manager . Had an ice cream that was so gritty like it was there for years. It was so terrible I threw it away. 0/10

If you're on post and get a late night sweet tooth, keep driving to another location. We arrived at 7:30 because google maps says they're open until 10pm. We got there and the doors were locked. Was told they're only doing DD drive through. They obviously are doing whatever they want in there. No signs posted of early closure for the ice cream side. Just go to ColdStone it's way better anyway!!!

Don’t go here for any pre-designed sundaes like a banana split or one of their layered sundaes) because even though they are on the BR website in the case of the banana split still on the store’s menu board), they don’t offer them anymore. Just some kiddie ones and the boring sundaes with a sauce and whipped cream. Won’t be back. And I’ll take my Dunkin’ business to another location as well.

Went to get a birthday banana split, I hadn't had one in forever. Went through a drive through and when we got home, there were no toppings on it and 1/4 of a banana. I wrote in bc I just wanted my money back, corporate emailed and said they would notify store and store would get directly back to me. I never heard from them. I sent a message back and no response. I basically got screwed. I wanted to warn others to choose another place to get ice cream.