Kick Switch And Grill - Okauckee

Tried out the new location and was blown away by the quality of the food. Best Buffalo Chicken Wrap I’ve ever had! And the tall old fashioneds were the cherry on top. Will absolutely be back.

REFUSED TO ALLOW MY DAUGHTER AND HER MEDICAL ALERT DOG IN THE RESTAURANT!! We arrived around noon looking forward to a nice lunch. My wife and I were in town to visit our daughter. Our daughter has a medical alert dog that has to be with her at all times. This is NOT a therapy dog, it is a registered and highly trained medical alert dog. Her service animal does not wear a mail order vest. He went through 2 years of very specialized training to alert her to medical issues. The animal has never been denied from attending school, restraunts, flights, or even hospitals. We were told that she and her dog were not allowed in the restaurant. The reasons from the owner kept changing, these were a few...some regular customers have dog allergies, kitchen staff does not like dogs, he cant bring his dogs to work with him, his landlord does not allow service animals, and the one he kept sticking to is the town and state of Wisconsin have special laws that supersede federal ADA laws. When I asked, none of the allergic patrons happened to be there that day. We explained multiple times that what he is doing is against the law and he kept quoting local laws that overrule. We know that is not allowed. If our time with our daughter had not been limited we would have waited for the police. Also, who wants to eat food from an establishment right after the police force them to serve you. Either way, we listened and tried explaining that he was breaking the law. We intend to pursue this ADA violation but want all disabled to know that you are NOT WELCOME if you have to have a medical alert animal. Bring your registered service animals to this establishment and be prepared to make a stand for all the disabled. Wish we had had the time.

Tried to eat inside with my daughter’s trained service dog. We were told we weren’t allowed to eat inside because the restaurant has special permission from the county to ignore federal ADA laws. They have staff that is uncomfortable and allergic to dogs. We didn’t ask to go in the kitchen. We sat outside to eat because we were hungry and tired. The owner came back out to assure us that he was in the right, he can refuse service to a person with a medical alert dog because it would affect his business. People would stop eating there if dogs were allowed inside. He then proceeded to tell us that he leased the space and the owner wouldn’t allow a service dog. So heads up to the special needs community you are NOT welcome here.

Great experience all around. Burger was cooked exactly to order and tenderloin bites sandwich was delicious.Caught Claire on her last day. Good luck to her. Nicole and everyone else that helped us were great. Be back soon!

Walked in stood there for 5 minutes. Got ignored. Not even a bartender looked our way. Went across the street to a great Italian restaurant instead!