Pancheros Mexican Grill Okemos

Had to ask 3 times for a scoop regular portion of queso n then charged me 3 extra dollars for a normal scoop of queso

Food was great, but they messed up our order. They did fix it after driving back. Which is a little out of the way.

If you like your tortillas for your burritos and Sauteed veggies to be basically raw, then this is the place for you.

I have never felt the need to leave a negative review for a restaurant before but i would leave 0 stars if I could. I went in and ordered a bowl with chicken and it was cold when I got it. The workers were slow and they have gloves on but touch everything then go touch the food. They touch money then prepare your food without changing gloves. It’s gross. The gloves are meant to protect the food not you. The food would be good if I had a microwave but I probably won’t be going back after waiting over 20 minutes to order with only one person ordering and one person ahead of me when I got there. They make Doordash orders at the same time but I have never seen people prepare food so slowly before in my life. Maybe I went on a bad day but still so shockingly terrible

To door dash user because they don’t add the extras to door dash your meal will be lacking the amount of food you’d probably prefer despite the extra meat ,this is the stores biggest downfall other than that when I pick up in store my burritos and bowls they are always full without asking wish it was the same via door dash buts it’s just one of those Experiences. I’ve also order 3 burritos and had 2/3 half filled so beware