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Feedback gevenFor Maine, this is a definate 5 stars. The pizza was very good with good topping portions. It is more like a New York Pizza than any other pizza I have had in Maine. I was raised in the land of good pizza. Long Island New York.
Always top notch pizza, this is our go to for pizza in the summer, since this pizza place is seasonal
I 'm so sorry to see Rocco 's good name being dishonored. I left Rocco 's with a pit in my stomach after an abrasive customer service experience. I 'm sure Rocco didn 't want his employees treating people like that. We were big fans of Rocco 's pizza in the past. We tried it several times this season, and it wasn 't great. With the season winding down, we decided to give them another try. Yesterday we ordered a pizza. As we were driving home, my husband commented that it smelled burnt. I checked the bottom, and sure enough it was burnt. I brought it back to Rocco 's. They asked what was up. I explained about the pizza being burnt. Their response was to abrasively blame me due to the number of toppings ordered. I explained I had ordered this same pizza in the past without problems. Curtly, I was told, Fine we 'll make you an undercooked pizza. I thought he was speaking sarcastically when he said he 'd make an undercooked pizza, but that is precisely what he did. At that point, I didn 't have it in me to ask for the pizza to be finished cooked or my money back. A burnt pizza does not warrant a negative review in my book. I 'm writing this review on the customer service. No one deserves to be spoken to the way I was spoken to. If I wasn 't caught so off guard. I would have said so. A little sorry would have gone a long way. All along no sorry. No have a good day. Just $38 for an undercooked pizza. (Edit: Thank you to Rocco 's for looking into the matter. Hopefully, the next customer will be treated with kindness.
This is No NY pizza we don't put breakfast sausage on our pizzas we put Italian sausage we don't put puree on our pizza we use pizza sauce and our crusts are alot thicker than a crepe and we put a lot more mozzarella on it than a sprinkle here and there. This is such a rotten representation of what a pizza is . Sorry to anyone that don't know better !
We ordered a medium peperroni mushroom bacon pizza. Result little bacon and mushrooms in can very disappointed. The sauce tasted too much like sour tomatoes.