Simla Inn - Oldham

It is unfortunate that the service at this restaurant does not match the quality of the food. We have visited twice in the last 3 weeks and while the food is delicious, the service provided by the wait staff is lacking. The two waiters seem disinterested and preoccupied with their mobile phones, making customers feel like they are interrupting their personal time. It is disappointing as the food is excellent, but the overall experience is marred by the poor service. Despite always leaving a tip, we did not on this occasion due to the long wait for the bill and having to approach the bar staff on their phones to pay.

Just had a family birthday meal spent a fair bit. Lamb was so tough completely inedible. Told waiter who completely blanked my complaint did not even offer an apology. It was all there on plate to see. Absolutely shocking. Won’t set foot back in the place and wouldn’t recommend to anyone

Went here with my Dad and daughter (12), everything was fresh, tender and tasty (I had a bite of everyone's). My daughter was more than happy, she's always the hardest critic. Service was excellent and you couldn't beat the price too. Read other reviews before going and was a bit skeptical, but I have to disagree with them. Far better than another more expensive/popular Indian restaurant in the same area. Give it a try!

2 of the starters were ridiculously small. Literally a bite and I’m not exaggerating. The quality of the food was ok but marked down on value for money

Ordered a delivery 5 minutes after opening hours. On answering and starting to take the order, was asked to hold whilst listening to the same guy answer another call and do the same to another phone customer. When order finally taken, advised 40-50 min delivery. 1 hr 15 mins later, I phoned to ask for update, was informed on way (we live 1 min away by car). 10 mins later phoned again to be informed delivery was outside... not true. Food finally delivered and was cold. Phoned again to ask if this was their standard of service... answer: yes. We are busy. I then asked if they thought that was acceptable service. Their response... listen. We are busy! Save yourself the hassle and avoid this restaurant like your life depends on it. Utter shocking customer service. Unbelievably disappointed in their service, customer service and food.