Hammer Back Grill - Olean

The family and I went there to eat dinner and when we got there decided to go bowling. So we ordered pizza and wings. The wife also got poutine.. everything was delicious and came out in a timely manner. We all had a good time there.

Always a good time and food is really on point. Good place to go.

Service was great, the bartender was our server too as we were there early for lunch.. he was terrific. Food was good. We will definitely be back. Parking: Lots of parking

Waited 45min until someone took our order. Waited and hour to receive our food. It was “Wing night” so 3 of us ordered 10 wings each. 1 plain, 1 hot, 1 half (5) garlic parm and the other half (5) medium. Then 2 Mac and cheese kids meals. After the super long wait we finally received our food. She brought out a full order of each of what should have been the half and half wings. I told her we just ordered 1 with 5 medium and 5 garlic parm. She said the kitchen messed up, took the medium wings away and just left me with the garlic parm wings. She then came back with a small side of medium sauce to dip my garlic parm wings in and stated she would take my order off the bill. When she read off the bill and gave us our total, I questioned her if she took the order off. She stated that she took the extra order of wings off (that I never ordered to begin with). She proceeded to tell me very rudely that I asked for sauce to go with my garlic parm wings (NEVER did) and that the kitchen doesn’t do orders like that. The food was COLD and most of the wings were inedible. They were fried until the skin was like leather and the meat was beyond dry. My 2 toddlers mac and cheese was a congealed solid mass. They couldn’t scoop out a bite without lifting the entire glob out of the dish. I try to give credit where credit is due but after being treated so rudely at the end, warranted a proper review.

We really like the Pizza Wings here. Also great Service and always a fun time.