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Feedback gevenGreat hotel. Stay here whenever I get into Orillia. Son loves the pool, breakfast is good in the morning.
Room was nice nothing too fancy and happy they had outside access from room for my dog. Pet and kid friendly which was great. The indoor pool and hot tub was a nice feature as well.Happy that the included hot breakfast had a nice amount to choose from including make your own waffles.Also I didn't get a chance to use it but has an arcade and bowling alley attached to hotel. Also like a 2 min walk to a Tim Hortons.
My daughter, grandkids and I have a swimming ? memberships to the hotels pool, We love swimming ? here. Great exercise and fun family time. This is a good hotel to stay at to. Great location. ?
[if yall saw the very sharp review I did earlier, Melanie from the front desk came over and we had a conversation about it, and we've come to an agreement to work on fixing stuff.]accessibility information, because it'll take a while to get fixed it's currently only fine print: there are no elevators, only stairs. the doors are heavy, and the doors to outside have a step up. there are also no buttons to make the doors open on their own. it is lacking in signs, but if you see this review a couple months after I left it, that's probably been fixed. there are some more wheelchair accessible rooms, but still, as of now it's not very accessible to other mobility aid users or those who struggle with maze-like buildings.
We recently booked a block of rooms for a baseball tournament in July 2023.Booking process: I had the pleasure of dealing with Kelly, the director of operations. She made the booking seamless and went over and above to accommodate our team. She was always available to answer questions either by phone or email. We had many last minute changes to our booking and she was always kind and professional and provided us with a great rate.Rooms: The hotel was very clean and there was always staff around cleaning and ensuring that you had what you needed in your rooms (towels, coffee, etc. The beds were comfortable and the rooms were spacious for our family of 4. There was a microwave, fridge and coffee maker which were clean and in working order. We were lucky to get a room on the main floor which allowed for a sliding door to our room. The only thing that some had an issue with was the rooms were a little damp. However it was a VERY hot weekend in Ontario so I do not know if the cold air-conditioned room and the constant opening of the sliding door to the outside had something to do with it.Hotel: Outside of the hotel in the back there was a nice large field that the baseball team could run and play which was nice. There was enough space to sit and have a picnic (with your own lawn chairs . The arcade/bowling/bumper cars were an awesome bonus and reasonable in price. There is a restaurant onsite but I did not dine there, others were and they seemed to enjoy their meals.Location: within walking distance you could go to tim hortons, zehrs grocery store, pizza nova (among others .Staff: As I mentioned from the moment we arrived everyone was kind, professional and attentive to our needs.Breakfast: Breakfast was great pancakes, waffles, toast, eggs, bacon, fresh fruit, etc. Was perfect and all you needed.Nearby for Sunny Day: Couchiching Beach Park, was a great park/beach/bathroom.Bottom Line: Perfect hotel at an affordable price. Nothing fancy but clean, friendly and great. Would highly recommend. Thank you again Kelly and team for providing a perfect booking and hotel experience.