Pizza Factory & Lounge - Osoyoos

Delicious pizza and great ambience. We celebrated my wife's birthday here. :

This is one of the worst pastas I've ever had from a restaurant. The noodles were unevenly cooked and some stuck together. There was a tiny amount of sauce on the bottom but not enough for the whole portion, I had to add jarred sauce to make it edible. Ispecifically order cream sauce pasta to avoid tomatoes, which I can't have, nowhere in the world have I ever had a fettuccineAlfredo with tomatoes in it, except this one. They're not even cooked, just cut up and thrown on top with the cubes of rubberchicken and the mushrooms weren't so good either. Altogether it was a real fail and I'd tell them directly but they don't answertheir phones after 830pm even though they're open til 10pm. I realize you're short staffed, as is everyone these days, but whenyou're serving food people expect to receive something they can actually eat after a long day working, not have to add their ownsauce and pick all the unlisted unwanted tomato pieces out of the very dry pasta that wasn't uncooked. The whole point of takeout is to not have to cook or fix up the order to make it taste decent. Terrible service and food, I live here and you wont beseeing me again, ever, thats forsure. Terrible food service and quality seem to be the standard in this half horse town, whichis fine for tourists you'll never see again, but to sell this yuck to locals, it will come back on you. People are getting tiredof forking out $30 for terrible meals.

This restaurant has a great sports bar atmosphere that is almost classy. We had to wait for a table for our family. The waitress was polite and cheerful, engaging in conversation in a friendly manner. The service was prompt, and I ordered a rare steak which was excellent. When I asked to substitute the broccoli for fries, the waitress happily accommodated my request. She also suggested serving my beer in a chilled glass. The service was very helpful and attentive. We visited this restaurant after attending Shambhala 2022.

This pizza chain has a cozy location in Osoyoos. There isn't much parking nearby, but it's convenient to stop by if you're already at the beach or downtown. The servers are always friendly and accommodating. The food is always well-presented and delicious. Prices have increased slightly due to inflation, but it's understandable. They have a lovely patio and indoor seating. Kids enjoy visiting this restaurant for pizza, and the takeout option is also good.

Our dining experience at the restaurant was not enjoyable. We decided to order a pizza, but were disappointed to find that it had a hard crust and lacked flavor in the sauce. The pizza tasted like a store-bought one cooked in a home oven. Overall, we do not recommend this place. Although the service was polite, it was slow and we had to actively seek out the waitress for assistance.