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Feedback gevenFake restaurant in a ghost kitchen that serves corpses. I didn't even see this virtual restaurant on the screen
Just a heads up! This place is NOT vegan! This place cooks out of kitchen that also serves animal products so if something ends up in your meal that looks like meat It probably is. I once ordered from here thinking that place was what it in facts market itself as, a vegan kitchen. I ended up getting an accidental order that had chicken in it instead. I had an extensive talk with the owner that it should notify its patrons they also cook in a kitchen that serves animal products. When you say your a vegan restaurant, patrons that are actually plant based dont need to worry about these mix ups. Anyway, just be aware that you can end up with a meal that has meat in it.
BEWARE!! GHOST KITCHEN WITH NO WAY TO CALL AND MODIFY ORDER! THEY DO NOT ALLOW YOU TO MODIFY ORDER OR MAKE ADJUSTMENTS, THERE IS NO NUMBER TO CALL AND FOOD WILL BE MADE HOWEVER THEY DEEM TO MAKE IT, NOT LIKE YOU WANT. WILL NEVER ORDER FROM HERE AGAIN.
NOT A VEGAN KITCHEN... BE CAREFUL! SAME APPLIES TO ALLERGIES! The kitchen fulfils multiple restaurants orders and lacks basic food hygiene skills and clearly mixed up my order with a non vegan version. I ordered spring rolls and vegan tofu pad thai on their website for collection. The order was ready within 9 minutes and the collection was painless. I was home within 10 minutes and ready to eat The spring rolls were undercooked and bland. They were filled with mainly glass noodles, onion and the odd carrot piece. They weren't crispy and lacked any sort of taste. The pad thai was a colour that oozed lazy cooking and no flavour and when I took my first bite I was proved right. I may aswell have just eaten boiled noodles covered in chilli flakes and no peanuts there should have been peanuts). After a few bites it became evident that there was egg in the pad thai. I tried to call them to find out that they have no contact number and I couldn't contact them via their food ordering app. I will try and visit them tomorrow unless they reply to this review and I will provide an update on their customer service. UPDATE: Having visited them during the afternoon, the man at reception was very understanding and relayed the issues to the kitchen. They proceeded to make me a new dish. This time the Pad Thai was probably how it should have been. It was a good portion size with onions, beansprouts, peanuts, chilli flakes and a lime. It had more flavour than the previous dish but still required some additional soy sauce but maybe that's my taste preference. If that was the dish I had received first time around I would have rated it 4 stars. However due to the mix up of ingredients, it still falls below par. I have upped it to as the return was dealt with well.
Delicious! I had the fried rice and spring rolls and couldn’t be happier. So yummy!