Tim Hortons - Ottawa

I love this Tim Hortons, it is well designed, elegant, clean (when it is not busy) and cozy, good service too, definitely there is some room for customer service improvements, but overall it is one of my best locations.

Terrible everything... they always get orders wrong, they never have enough of anything and the coffee they are serving tastes like muddy well water ... I tried the mocha latte and it was hot water and with chocolate sauce ... I will be sure to never come back

Workers are nice but they never check their mobile orders so don't bother trying to order ahead. It's faster to order when you get there.

Went there for a large French vanilla and a chicken bacon ranch wrap. Both where good and ill be

I cant rate the food as i never got to order.Horrible service waited 10 minutes never got served and left. Staff moving in slow motion never. Acknowledged me. Avoid. Of course some one will give an automated answer to my rating with a link to the US. That goes nowhere.