Five Guys - Ottawa

The food is outstanding. My burger was made a bit sloppy (falling apart). So if there is any room for improvement, it's that. But amazing food and I'm definitely going back.Kid-friendliness: Music facilitates the family atmosphere.

The food wasn't great for the price. had a cheeseburger and poutine. The burger was squashed to the point my bun was flat, and the poutine was just ok. For the better part of 30 I would go to Chops across the parking lot. . 20 for a burger and fries that are fantastic. I had some expectations for a good burger and this wasn't it. Staff were super nice though. No complaints there

Went to five guys. First they had no shakes. Which like, is one of their main things. But whatever. Then wanted to pay with an e-gift card. The cashier told me to tap, I said no I have a gift card it 's not going to tap and he argued with me that it would tap. When I placed my phone near the machine, it tapped my credit card... When I told him he just said sorry, nothing I can do .. like what!?I think he just didn 't want to input the gift card number.

Great burgers but to be completely honest, it's the Cajun fries that keep me coming

The burgers at this restaurant are delicious, but I do wish the fries were crispier. It seems like they are often taken out a few minutes too soon. I've noticed that the fries were better at other locations, such as the one on St Catherine street in Montreal before it closed. I'm not sure why that is.