Kfc - Ottawa

KFC used to be good a long time ago but has gone downhill over the past few years, which explains why most of the locations in Ottawa have closed down. I went for lunch after 1:30 pm on a Wednesday trying to avoid the rush, but the line was still very long. The girl on cash was on her own with no help while there were 10 people in line. There appeared to only be one person in the kitchen filling all of the orders. They were doing the best they could but the location is clearly very understaffed. The franchisee of this location should do more to improve the level of customer service, especially with 2 Popeyes locations opening later this month.

My friend and I used a coupon to get the 12 piece fries & gravy. The gentleman at the back said it would be 10 mins for the chicken which was fine, so we left and came back. After we grabbed the food and left we realized they gave us the wrong items, but we were too far at that point to turn around. Once we began to eat the food was horrible! The onion rings were old and hard, the popcorn chicken was old and disgusting, and the chicken pieces were soggy for being "freshly made" and they're was this distinctive flavour which I imagine came from the oil. The chicken tasted like either the oil needed a change or there was something burnt in it. Overall, such a bad experience that reminds me why I don't ever go to kfc.

Do you want cheese? Cause that's what you will get. There is cheese inside the cheese. Hood for the price but way to cheesy.

Okay so KFC is not good for you most of us know this but they make for great late night food.

I don't understand how this restaurant manages to stay open. I went there yesterday and they were out of chicken, so I was told to wait half an hour. I returned today and they only had wings and thighs available. It's no surprise that there aren't many of these restaurants around anymore. Thankfully, I tried Popeyes for the first time and I will never go back to KFC. With such poor service, I don't think KFC will be around much longer.