Lowertown Brewery, Byward Market

This restaurant feels like a typical tourist trap with standard pub food. I ordered poutine with brisket, but the waitress forgot the brisket and only brought it out after I mentioned it. She offered a verbal apology, and I will say she was friendly. However, the $22 poutine and brisket had a salty, corporate taste, lacking in flavor and style. I wouldn’t recommend this place nor would I return.

One of our family members has a severe intolerance to black beans, which were not listed among the ingredients for the nachos. Usually, we avoid ordering anything that contains black beans, but we didn’t mention our food sensitivities to the server, as the menu seemed quite detailed. However, when our nachos arrived, they were loaded with black beans. Thankfully, the server was incredibly helpful and friendly, and they offered to prepare a new plate for us. I wanted to give a heads-up to other diners who may have food sensitivities to make sure to inform the server ahead of time, and I also hope the restaurant staff can provide more detailed menu information for guests with dietary restrictions. On a positive note, they do have a kids' menu, crayons for the little ones, and even giveaway cups, which we appreciated! Thank you!

I've visited this restaurant a couple of times before and always had a positive experience, but my recent visit with family (three adults and a toddler) was disappointing. We started off well, sitting on the patio, but then things took a turn. The restaurant wasn’t crowded—just a half-full patio on a Saturday afternoon—but we waited over 30 minutes without even being acknowledged by our server. No one brought us water or informed us that they'd be with us shortly; we felt completely ignored. Our server continued to attend to tables around us that had been seated after us. Eventually, we decided to leave, and despite there being two servers and a host present, nobody said anything to us. Unfortunately, I don’t think we'll return. Additionally, it seems they’ve removed their kids' menu—though we didn’t get a chance to ask about it— which is a shame because it used to be really good.

Went here for supper with 10-12 of my colleagues. Didn’t appear to be busy. Can only say it was a catastrophic failure. Many of us literally waited 45 minutes for a first beer. Had to chase waitress down to take orders after sitting dor 20 minutes then beers came out 25 minutes later. Some only received their drinks after their meal was almost done. Ended being 2.5 hour ordeal for a mediocre pizza and warm beer. The bathrooms are disgusting. Service was terrible. I am not sure how this place keeps its doors open. I don’t expect that it will be open by the next time we come to Ottawa for business.

The restaurant was closed for our private event, There were enough staff working to provide good service. Lots of food. I may come back if I am in Ottawa again